CitNOW Group Cookie Policy

Connected Dots
  1. Policy Statement
    1. CitNOW Group offers an array of software solutions and services to the automotive industry through our brands. The Group does not collect Personal Identifiable Information on consumers through this website. As such, for Privacy Notices and Policies, please refer to the correct brands website for such information. Please read this Cookie Policy carefully as it contains important information on who we are and how we use cookies on our website
    2. This Cookie Policy only relates to your use of our website. This website is operated by CitNOW Group. For more information, please visit our About Us section of our website.
    3. This Policy is under regular review and the latest version of this policy is available on our website at all times. This Cookie Policy may be updated periodically and without prior notice to reflect our practises and updates to our use of Cookies.
  2. Our Use of Cookies
    1. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. On occasion, we may gather information about your computer for our services. Such information will not identify you personally, it is statistical data about our visitors and their use of our site and does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve it and make your browsing experience more useful, more relevant and tailored to you.
    2. Some of the cookies we use will expire after you close the browser window. These are called session cookies. Some cookies last longer than this, because they are used to identify return visits to the website, for such data as keeping you logged in or for remembering your previously selected preferences. For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
    3. CitNOW Group uses cookies in a range of ways to improve your experience on our website, including, but not limited to;
      • Understanding how you use our website
      • Dedicated marketing
    4. There are a number of different types of cookies, however, our website uses:
      • Functionality – CitNOW Group uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used
      • Advertising – CitNOW Group uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes.
      • The table below provides more information about the cookies we use and why:
        Cookie Information
        1P_Jar Carries information about how you use our website and any advertising that you may have seen before visiting it. 1 Month
        wordpress_sec_{num} This cookie is used to store your authentication details On Exit
        CAKEPHP A container for other cookies we use, wrapping them all up in one to make them more manageable. On Exit
        _icl_current_language Language value for website from preferences 2 Days
        FORMASSEMBLY Allows you to submit information to us that you wish to, such as a request form. On Exit
        citnow_portal_country The last country you selected 1 Day
        _gid These cookies store other randomly generated ids and campaign information about you.
        Find out more
        1 Day
        _ga To record return visits to the website and what is selected and viewed. 2 Years from last Visit
        hubspotuk To facilitate User Authentication 45 Days
        citnow_notify_exclude Set if you have logged in to the CitNOW dashboard to prevent video watch notifications from triggering. 3 Months
        _hssrc Used to determine if a user has restarted their browser. On Exit
        _hstc Used to track and record visitors on the site. 13 Months
        Lang This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. Session
        bcookie This cookie is set by linkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page. 2 Years
        lissc This cookie is provided by LinkedIn. This cookie is used for tracking embedded service. 2 Years
        lidc This cookie is set by LinkedIn and used for routing 1 Day
        UserMatchHistory Linkedin – Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. 30 Days
        personalization_id This cookie is set by It is used integrate the sharing features of this social media. It also stores information about how the user uses the website for tracking and targeting. 2 Years
  3. Consent & Changing Settings
    1. We will ask for your consent to place cookies or other similar technologies on your device.
    2. You can withdraw any consent to the use of cookies or manage any other cookie preferences by using the manage cookies option at the bottom of our website. The manage cookies option allows you to turn cookies on and off depending on your preference. Some Cookies are necessary for use of our website, therefore these cookies cannot be changed or managed, however you can cease use of our website if you do not consent to them. It may be necessary to refresh the page for the updated settings to take effect.
    3. If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
      For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, or
  4. Contact Us
    1. If you have any questions in regards to this policy or our use of Cookies, please contact our GDPR representatives and DPO by:
      • Email:
      • Address: 9 Millars Brook, Molly Millars Lane, Wokingham, Berkshire, RG41 2AD, UK