Welcome to CitNOW Group
Welcome to CitNOW Group
Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.
The CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Brands & Solutions page.
The latest news from across the Group
July 25, 2024
Returning customers 26% more likely to convert
In today’s market, customers have one thing above all else, they have choice. So, what can retailers do to make sure customers continue to purchase their vehicles from them?
July 23, 2024
Managing customer conversations in an omnichannel world
Meaningful conversations that develop into long-lasting relationships are incredibly advantageous. Implementing the right processes and having the right technology behind you is key to ensuring positive customer interactions daily.
July 2, 2024
Aftersales conversion metrics show stability with variations in eVHC performance
Retailers need to avoid complacency and continue to utilise technology and people at the right stage of the eVHC process to ensure they deliver the most optimal results and grow year on year.
BRANDS AND SOLUTIONS
