Welcome to CitNOW Group

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Welcome to CitNOW Group

Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.

The CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Brands & Solutions page.

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The latest news from across the Group

Workshop

Unlocking your Aftersales Revenue Potential in 2026 

The automotive aftersales landscape is shifting faster than ever, and rising customer expectations now demand greater scale, smarter innovation, and data driven solutions. Unlocking Aftersales Revenue Potential explores the ongoing transformation of the aftersales journey and how you can stay-ahead.

How UK dealerships can protect margin, grow VHC revenue and elevate CX

How UK dealerships can protect margin, grow VHC revenue and elevate CX

UK automotive aftersales is being reshaped by five market forces: cost‑of‑living pressures, rapid digital adoption, the EV service shift, affordability and a resilient market outlook despite short‑term headwinds. We discuss how to turn these challenges into opportunities.

West End Garage Kia Named CitNOW Group’s Retailer of the Quarter for Q4 2025

West End Garage Kia has been awarded CitNOW Group’s Retailer of the Quarter for Q4 2025, earning the recognition after an exceptional nomination from Account Manager Theresa Uttley.