Welcome to CitNOW Group

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Welcome to CitNOW Group

Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.

The CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Brands & Solutions page.

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The latest news from across the Group

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Data visibility crucial to unlocking growth in automotive retail

Dealerships are sitting on more customer and vehicle data than ever but most can’t actually see it. Without full visibility, growth becomes harder, slower, and far more expensive. In this latest Auto Talk, we explore how to unl;ock more value from the data you already own.

Salesperson in Car Dealership with customers

Making an Impression: From First Click to Final Handover

In a market where vehicles, pricing, and customer expectations are constantly shifting, the real differentiator for dealerships is how customers feel at every stage of their journey. First impressions shape trust, influence buying decisions, and lay the foundation for long term loyalty.

Turning routine into remarkable

Turning routine into remarkable: How aftersales leaders can drive revenue, efficiency and customer experience in 2026

How do you deliver greater efficiency and profitability without compromising the customer experience that keeps people coming back? In this latest AutoTalk, we discuss how embracing integrated digital solutions can drive revenue, efficiency and an experience customers expect.