Welcome to CitNOW Group

Connected Dots

Welcome to CitNOW Group

Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.

The CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Brands & Solutions page.

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The latest news from across the Group

Enhancing Customer Engagement & Retailer Efficiency

Ensuring your business is in a strong position for Q4

After the buzz generated by the plate-change, we don’t need to tell you every sale counts, and that’s why we’re going to explore the importance of having the right tools in place to finish the year in a strong position.

Auto Talk from CitNOW Group

Average eVHC revenue 14% higher than 2022, but at what cost to customer retention?

Increased revenue in aftersales, compared to 2022, may be good for now, but it does means that retailers are having to work harder to acquire more “new” customers to keep workshops full, as customers look to competitors for repair work to be completed.

Image of a blue cloud with the word "Dreamforce" on it.

CitNOW Group attending Dreamforce 2024

We are pleased to be joining the thousands of Trailblazers attending Salesforce’s Dreamforce this year in San Francisco on 17th September.