Welcome to CitNOW Group

Connected Dots

Welcome to CitNOW Group

Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.

The CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Brands & Solutions page.

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The latest news from across the Group

Birchwood Group Named CitNOW Group’s Retailer of the Quarter for Q3 2025

Birchwood Group has been named CitNOW Group’s Retailer of the Quarter for Q3 2025, following a standout nomination from Account Manager George Boardman.

Reaching New Heights of Customer Experience: The Strategic Differentiator in Automotive Retail

Reaching New Heights of Customer Experience: The Strategic Differentiator in Automotive Retail  

When expectations are high, customer experience is the ultimate differentiator, with the guiding principle clear: Good isn’t good enough; you have to be great.

Automotive Live 2025

CitNOW Group at AM Live 2025: Reaching New Heights and Making an Impression

This year, at AM Live 2025, we’re showcasing how retailers can reach new heights in performance and leave a lasting impression on every customer at every stage of their car buying journey.