Welcome to CitNOW Group
Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.
The CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Brands & Solutions page.
The latest news from across the Group
November 19, 2025
Birchwood Group Named CitNOW Group’s Retailer of the Quarter for Q3 2025
Birchwood Group has been named CitNOW Group’s Retailer of the Quarter for Q3 2025, following a standout nomination from Account Manager George Boardman.
November 13, 2025
Reaching New Heights of Customer Experience: The Strategic Differentiator in Automotive Retail
When expectations are high, customer experience is the ultimate differentiator, with the guiding principle clear: Good isn’t good enough; you have to be great.
October 14, 2025
CitNOW Group at AM Live 2025: Reaching New Heights and Making an Impression
This year, at AM Live 2025, we’re showcasing how retailers can reach new heights in performance and leave a lasting impression on every customer at every stage of their car buying journey.
