Posted on: 15 Jan 2026 | Post By: Kirsty Delargy
Birchwood Group Named CitNOW Group’s Retailer of the Quarter for Q3 2025
We’re delighted to award West End Garage Kia CitNOW Group Retailer of the Quarter for Q4 2025, following an outstanding nomination that truly stood out.
The team has demonstrated remarkable commitment and progress in their use of CitNOW Sales, CitNOW Workshop and Dealerweb Showroom. Their recent integration of CitNOW Sales and Dealerweb Showroom has already delivered clear benefits by streamlining workflows and boosting overall efficiency across the business.
What really set West End Garage Kia apart was the combination of dedication, performance and enthusiasm highlighted in their nomination. Over the past few months, the team has fully embraced the tools available to them, driving meaningful improvements through consistent, high-quality video usage, strong customer engagement, and impressive watch rate results.
Their efforts showcase exactly what can be achieved through effective adoption of CitNOW Group solutions and they stand as a fantastic example for retailers across the network.
Congratulations to the entire West End Garage Kia team on this well deserved recognition.