Posted on: 28 Apr 2026 | Post By: CitNOW Group
Startin Group named Retailer of the Quarter Q1 2026
We’re delighted to announce that Startin Group has been awarded CitNOW Group’s Retailer of the Quarter for Q1 2026, following a strong nomination from National Account Manager, Laura Kerr.
After taking part in a free-of-charge trial of CitNOW 2-Way Messaging towards the end of last year—and extending the trial into January—Startin Group made the decision to continue with the tool even before reviewing their usage data. This early commitment is a clear testament to their confidence in the platform and belief in the value it delivers across their teams.
Throughout the trial period, Group Operations Director Richard Newbold was particularly impressed by how quickly and enthusiastically teams embraced the platform. He highlighted the proactive approach taken by the sales executives, who consistently demonstrated strong initiative in customer engagement and follow-up activity.
One standout example captured a complete end-to-end customer journey—from initial enquiry and test drive, through to deposit and final handover—clearly illustrating how Startin Group’s focus on exceptional customer engagement is driving meaningful, real-world results.
Why Startin Group Stood Out:
- Exceptional team engagement
- Strong customer outcomes
- Effective use of the full CitNOW Suite
A huge congratulations to everyone at Startin Group!