Congratulations to Marriott Motor Group – our Retailer of the Quarter Q3 2024

We are thrilled to announce that Marriott Motor Group has been named our CitNOW Group Retailer of the Quarter for Q3.

Marriott Motor Group has consistently demonstrated their openness to incorporating new product offerings from CitNOW Group which have been instrumental in driving remarkable growth and integration across all their sites. By fully embracing CitNOW Sales and Workshop, they’ve made it a vital part of their customers’ journey, which is evident in their impressive video engagement metrics. In 2024 so far, the number of videos made have grown significantly from 23,116 in 2022 to 25,726, while videos sent surged from 18,372 in 2022 to 22,484 so far this year.

The quality and frequency of Marriott Motor Group’s usage of CitNOW Sales and Workshop has been outstanding. Their CitNOW Sales sent rate, which was already strong at 99.14% last year, has risen to an impressive 99.74% in 2024. This improvement reflects their ongoing dedication to achieving 100% send rates and ensuring a seamless customer experience.

More recently, Marriott Motor Group has implemented CitNOW Imaging across all their sites, enhancing the consistency and quality of the images on their website. They’ve identified CitNOW Imaging as a key factor in improving this visual consistency, and we are proud to be collaborating with them on new features, including updated backgrounds and enhanced image designs, to further elevate their online presence.

Congratulations once again to Marriott Motor Group for their outstanding performance and continued partnership!