CitNOW Group has been shortlisted in two categories at the AM Awards 2026: Supplier of the Year and Best New Product/Service.

In 2025, we worked hard to continually innovate and maintain a strong focus on supporting our customers to deliver measurable results. A key highlight has been the launch of CitNOW Marketing360, our advanced marketing automation platform developed in partnership with Salesforce. Designed specifically for automotive retail, Marketing360 enables our customers to connect data across systems, deliver personalised customer journeys, and achieve clear, measurable ROI – earning its place on the shortlist for Best New Product/Service.

Alongside this, we have remained dedicated to enhancing our wider ecosystem across showroom, marketing, and aftersales, so we can help retailers streamline operations and improve performance.

Across our ecosystem in 2025, we have enabled our customers to:

• Reduce days to sell by up to 48% through advanced imaging solutions
• Improve customer response times with enhanced 2-Way Messaging
• Access actionable benchmarking and insights through our CitNOW Insights solution
• Benefit from a growing number of seamless integrations

We remain committed to ensuring our customers achieve success from day one. Our onboarding, training and ongoing support continue to be a cornerstone of our offering, with expanded Academy programmes, tailored learning pathways, and close collaboration with our partners and customers.

Today, we support over 11,000 dealerships globally, and we would like to thank everyone for their continued trust and collaboration, which has played a vital role in us securing these nominations.

Our mission remains unchanged – to help retailers operate more efficiently, connect with customers more effectively, and drive measurable performance at every stage of the customer experience.

We look forward to the awards ceremony and wish the best of luck to all finalists!