CitNOW Group shortlisted for AM Awards 2025 - Supplier of the Year

We are delighted to have been shortlisted for Supplier of the Year in the AM Awards 2025.

2024 was a transformational year of product innovation for CitNOW Group – launching our fully-integrated CRM solution spanning marketing, sales, and aftersales, with several customers already benefiting. Our AI-powered innovation within our video and imaging products has enabled our retailers to enhance customer experiences, and our partnerships with OEMs like BMW advanced digital journeys, and our 250+ third-party integrations, have really enhanced scalability.

We continuously work closely to ensure all our customers get the most from their CitNOW solution right from the beginning of their journey with us. They love our rapid deployment, seamless software, and support. Our onboarding and training consistently earn 4.8 out of 5 ratings, and in 2024, we expanded our Academy with online courses, on-demand webinars, and tailored learning programs to help dealerships stay ahead.

This high level of support has meant that, in 2024, we were trusted as a technology partner by 95% of the UK automotive retailers including 93 of the AM100, and we are delighted to have scored an NPS of 68 (placing us in the top 1% of all software providers).

We want to thank all our customers for their incredible support and for helping us secure a spot on the shortlist for this category. Our commitment to the industry remains – to make the digital consumer journey an enjoyable moment for car owners and to support retailers in their growth ambition.

We’re excited to see the results on 1st May and extend our best wishes to all the finalists.