Quarterly Update - December 2025

Welcome to the last CitNOW Group’s quarterly roundups of 2025 – bringing you the latest updates from CitNOW, Dealerweb and RTC.

In this latest update, we explore the key developments shaping the future of automotive retail, including Real AI, Real Opportunity, Real Successes… with Some Real Challenges, and a look at how retailers are Reaching New Heights of Customer Experience through strategic omni‑channel transformation. We also highlight how dealerships can unlock £4,800 in monthly savings by reducing repeat repairs at every site.

This edition also celebrates our major win at the Motor Trader Industry Awards and introduces our first CitNOW Product Feature Update, showcasing the latest innovations across the CitNOW Group.