We’re pleased to confirm the issue has been identified and action has been taken to resolve it, with normal service resuming since.

The root cause of the issue was an intermittent resource consumption problem on one of our servers, and due to this intermittency, the resolution took longer than expected.

Our engineering teams and hosting partner will continue to monitor this closely for the foreseeable future to ensure this does not occur again, with additional mitigation measures being put in place.

Thank you for your patience and understanding whilst we investigated this problem. Should you

12 Jun 2024, 11:00 am

Issue identified

We are aware of an issue affecting the performance of Dealerweb Showroom and this being treated as a priority to resolve. Our engineering team and hosting partner are working closely to quickly identify the cause and implement a solution.

Please accept our sincere apologies for the inconvenience this is causing. We acknowledge the impact this is having on day-to-day operations, so rest assured it is our top priority to resolve.

We’ll be providing updates as soon as further information is available.

12 Jun 2024, 9:44 am