Incident Closed – Twilio Service Disruption

All issues related to the Twillio outage have now been resolved. The primary impact was experienced by Dealerdesk, which is now operating normally.

We will continue to monitor the situation and will provide support if any further issues impact our services.
Thank you for your patience on this matter.

20 Oct 2025, 5:49 pm

Investigation update

We are investigating an issue with one of our third party providers [Twillio] that may be impacting multiple products and users, it is likely this is linked to the global issues affecting the AWS infrastructure. We will update this page when we have more information.

20 Oct 2025, 3:52 pm

Issue investigation in progress

We are investigating an issue with one of our third party providers [Twillio] that may be impacting multiple products and users. We will update when we have more information.

20 Oct 2025, 9:36 am