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The latest news from across the Group
July 8, 2026
Seamless aftersales booking, done right
Online aftersales booking is meant to drive growth, but for many dealers it’s adding friction, inaccuracy, and extra work. Here’s how simplifying journeys, rethinking pricing, and using AI can turn it into a true growth engine.
June 30, 2026
CitNOW Group Quarterly Newsletter – June 2026
Welcome to the June 2026 edition of the CitNOW Group Newsletter, bringing you the latest industry insights and the newest updates from across the CitNOW Group.
June 15, 2026
The new aftersales advantage: Data + AI
AI is rapidly gaining momentum across automotive aftersales, especially in contact centres where chatbots, voice AI and automated scheduling are already unlocking meaningful efficiency gains. This progress marks a powerful opportunity for the industry to go further, using AI not just to optimise interactions, but to transform the end‑to‑end customer experience.